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Wunderwelt Online Shop - Gothic & Lolita Second-hand Clothing

Wunderwelt Online Shop
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Notation based on the Specified Commercial Transaction Act

Distributor TANAQRO Co., Ltd
Operating Officer Junya Tanaka
License to deal with second-hand goods License Number 431030027630 granted by the Saitama Prefectural Public Safety Commission
Address Nishi-Shinjuku Diamond Palace 1409
3-5-3 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023
Telephone Number 03-6276-0809
Email Address info@wunderwelt.jp
URL https://www.wunderwelt.jp
Charges in addition to item price ◆Shipping(domestic shipping only)
Domestic standard delivery is JPY500 (excluding remote islands).
Domestic shipping is free for orders over JPY5000.

Cash-on-Demand fees are as follows:
JPY360 for orders under JPY9.000
JPY460 for orders under JPY29.000
JPY860 for orders under JPY99.000
JPY1260 for order under JPY300.000
Order Method Via the website order form
By phone
Payment Method Credit Card

Sagawa e-collect

Bank Transfer
Rakuten Bank
Regular Account
Account Number 7315282
Account Holder TANAQRO Wunderwelt
Payment Deadline One week from the order date (in case of bank transfer only).
If your payment cannot be confirmed after one week, your order may be canceled.
Delivery Orders will be shipped as described below.

Within two days after confirmation of payment
※Orders placed or paid for on weekends and public holidays will be shipped the next business day
Return and Exchange Since most of our items are second-hand, we generally do not accept returns.

In case of an inadequacy on our part or if a fake or otherwise irregular item has been delivered, please make sure to contact us within three days for a return.
In this case we will bear the return shipping cost and any necessary fees. Please note: In case an incorrect item has been delivered, it will be exchanged for the ordered item if it is still in stock.

※Once more than three days have passed since delivery, we cannot accept returns or repairs even of damaged items. Thank you for your understanding.
Wunderwelt Points The expiration date is one year after the last order.
Please note that if we have not received any order within a year, your points will no longer be valid.

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