The Secret to Wunderwelt Customer Trust


  • Our staff members wear Lolita themselves
    so you can trust their expertise.

  • All items checked and photos taken
    by our own staff with care.

  • Items in stock are stored
    in their own warehouse.

  • Customer Satisfaction 87%
    (according to survey results)

Everything in the Same Hands from Start to Finish

  • Lots of items arrive at our ofice every day.

  • Our Gothic & Lolita staff members check each item's condition carefully.

  • To deliver every item in the best condition possible, we do maintenance such as ironing or sewing on loose buttons.

  • We take all photos at our own studio. Every item is carefully put on a mannequin for best results♪

  • After maintenance and shooting, every item is covered with plastic and sent to our warehouse.

  • Items awaiting shipment are wrapped carefully. In case of worldwide shipping, a layer of bubblewrap is added for extra protection.

Customer Service with Care

"If you have any questions,
contact us via
phone, LINE or emailat any time♪

We can help you in
English, Chinese or German, so no need to worry!

A Promise from Wunderwelt

  • Gothic & Lolita Fashion from Wunderwelt to the world

    Our goal is to help customers from all over the world enjoy Gothic & Lolita fashion. In order to achieve this, we always strive to provide quality items and increase available shipping and payment methods.

  • Real Gothic & Lolita items only

    Our experienced staff members check all used items thoroughly and reject questionable items.

    At Wunderwelt Fleur, we work closely with our featured brands and only offer items we receive directly from them.

  • Choose your preferred shipping method!

    We offer EMS, International ePacket and SAL shipping. Choose the shipping method that fits your needs in regards to speed and safety.

  • Customer Support you can count on

    You can contact us via email and phone. We can help you in Japanese, English, Chinese and German.


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